~~~ Ramana Rao's INFORMATION FLOW ~~~ Issue 2.5 ~~ May 2003 ~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Information Flow is an opt-in monthly newsletter. Your email address was entered on www.ramanarao.com or www.inxight.com. You may forward this issue in its entirety. Send me your thoughts and questions: [email protected] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ IN THIS ISSUE ~~~ May 2003 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ * Introduction * Giving Credit * Reader's Pointers * The Information Flow Diagrams * 49 Classics cont. * Why 49? ~~~ Introduction ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ May has been a busy month. To begin, I was "PeterMe-ed" (kind of like being "Oprahed" or "Slashdotted" but in a lower-key calmer kind of way :-) Peter Merholz made a favorable mention of this newsletter that has brought a number of new subscribers. The main hook was the 49 Classics of Information Flow project, so the pressure is on. Welcome to you all, and thank you, Peter. A talk at BayCHI became the opportunity to get started on a long intended project. I've taken a first pass at a set of "Information Flow" diagrams. These diagrams are a collaboration with the incredibly talented graphic designer, Jean Orlebeke. This month's main article tells the back story on the diagrams. Thanks to all that responded to the survey. The upshot is that despite blogging being widely covered by the press and bloggers, it still seems that my thoughts on blogs and wikis and such are of interest. Great, since I can't help but watch these things and then share a bit of what I notice. Naturally, I'll do this on the blog. ~> http://www.peterme.com ~> http://www.baychi.org/calendar/20030513/ ~> http://www.ramanarao.com/blog/ ~~~ Giving Credit ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Many of you send email with thoughts or pointers. The rest of you should consider doing so immediately. So far, I've anonymized reader input, but a few times I felt like naming readers to give credit where credit is due. And I've also been thinking about adding a section with reader comments or dialogue. Going forward, I'll use my judgement in crediting a reader by name or quoting comments. If you prefer not to have your name revealed or your comments quoted, please let me know and I will honor your wishes. ~~~ Reader's Pointer on Flow ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From last month, a couple of readers pointed me at the following site for Andy King's book on Web Site Optimization. The site contains a PDF of the 2nd chapter, which covers "Flow in Web Design." ~> http://www.websiteoptimization.com ~~~ The Information Flow diagrams ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This newsletter explores a set of topics that have been challenging to distill to a simple statement. I've probably been involved in 25 "missioning" exercises in my life, and I found every one of them instructive and frustrating at the same time. I tend to oscillate between statements like "anything I'm interested in" which seems quite useless and "making people smarter, faster, better" which doesn't quite seem useful. The need for simple statements are clear enough. For example, a small string of words is easier to remember and apply as a test against acts across periods of time. So I see no avoiding acts of mission stating. Yet, as a way to say more at once, I'm increasingly drawn to visual structure, say a shift from stating to portraying. Of course, this brings a whole collection of different challenges. A few years back, I designed a chapter in Richard Saul Wurman's book called Understanding USA. Much of what RSW cares about in fact is making complex subjects understandable. He coined the term Information Architects as a term for people that do this. (The forming professional discipline of Information Architecture seems narrower than what RSW had in mind.) I was happy to be assigned the Ecology chapter. I took off on a reading campaign that took me through probably 20 books and another 30 books worth of materials. In the end it left me struggling mightily to find a way to "cover" the range and complexity of issues in just 10 spreads. In the end, what guided me were a dozen or so, motifs or themes, for example, these two on Science (Knowledge) and Politics (Values). Science is not just the green category in Trivial Pursuits, a set of simplistic factoids that somehow didn't fit into any of the other categories. It's about relationships between one thing and another, the fine-grained interconnectedness of everything. Or in Ted Nelson's words, "everything is deeply intertwingled." And, on Politics. A general fatigue with political debates with two extreme positions has led to a default assumption that the truth lies in the middle. From my readings, I developed the distinct sense that at times truths lay at both ends and not in the middle. And that a danger of the public detuning to the debate was a misdirection of social capital. Themes like these provided the structure to not only focus the content but also to create design structures. And the fact that the final product was ten visual spreads had its influence on thinking about the material. Forces of both compression and expansion were in play. As with years of work in Information Visualization, this experience reinforced my beliefs that visual structures were powerful for not only presenting or communicating but also for understanding and examining. Coming back to Information Flow. As I think about designs or pursuits I find certain ideas about essential truths driving my sense of why or why not something may or may not work. So with an itch to try visual representation as a tool, I wanted to portray all of these ideas in a series of diagrams. There were all kinds of reasons that came to mind that almost chilled the exercise. In the end, rather than allowing such judgements to stop me, I've embarked on the path. You really can't see what you can't see. This principle is understood in all design and creation processes. For example, Annie Lamott's "Shitty First Drafts" to an architect's or graphic designer's sketchings to the various kinds of prototyping tools used in interactive design and even to product plans and roadmaps. Rather than focusing on "tell", I'll "show" the diagrams in a early prerelease cut. At the end of my BayCHI talk somebody had asked if they could get the slides, and I said sure under a beta agreement. The quid pro quo of it being for getting early access, you give feedback. You, cherished readers, get access for coming along on the ride, however I may state or portray the mission. ~> The Information Flow Diagrams [ .. subscribers received link in email newsletter .. ] [ .. new subscribers will receive link in welcome letter .. ] Please don't link to this document yet, refer the newsletter. New subscribers will get the link in the welcome message. ~> Ecology Chapter in Richard Saul Wurman's Understanding USA http://www.understandingusa.com/chaptercc=11&cs=230.html You can browse this chapter or others spread by spread. My chapter has a lot of detailed print, so you will be better off downloading the PDF (warning, it's almost 5 Mbytes). Not exactly the spreads as they appear in print, but closer. ~~~ 49 Classics cont. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The diagrams took me my attention away from the 49 Classics work, but they are intertwingled. I'd like to select mainly from content available on the web, but this probably subverts the classics requirement. This is going to be an exercise in understanding how to build a personal digital library without breaking laws or robbing innovators. I've found links to a few of the papers from last month and add some more here. ~> Human-Machine Symbiosis, J.C.R. Licklider, 1960 http://sloan.stanford.edu/mousesite/Secondary/Licklider.pdf [This document was published by Dec SRC and includes Licklider's 1960 paper as well as the following paper] ~> The Computer as a Communication Device, J.C.R. Licklider and Robert W. Taylor, 1967, ~> SketchPad, Ivan Sutherland's MIT Phd dissertation, 1963 [ ... searching ... ] http://www.sun.com/960710/feature3/sketchpad.html ~> Augmenting Human Intellect: A Conceptual Framework, Doug Engelbart http://sloan.stanford.edu/mousesite/EngelbartPapers/B5_F18_ConceptFrameworkInd.html ~> Reactive Engine, Alan Kay, 1969 [ ... searching ... ] http://www.mprove.de/diplom/gui/kay69.html Alan Kay has two papers in Scientific American that are worth finding still: 1) Microelectronics and the Personal Computer, 1977 2) Software, 1983? ~> Computer Lib/Dream Machines, Ted Nelson, 1974 http://www.digibarn.com/collections/books/computer-lib/ ~> The Xerox "Star": A Retrospective Jeff Johnson, Teresa L. Roberts, William Verplank, David C. Smith, Charles Irby and Marian Beard, Kevin Mackey, 1989 http://www.digibarn.com/friends/curbow/star/retrospect/index.html ~> Generalized Fisheye Views, George Furnas, 1986 http://www.si.umich.edu/~furnas/Papers/FisheyeCHI86.pdf As I continue to search for various papers I have in mind for the Classics list, I provide the following links to open Web content. ~> The Acquisition of Insight, Bob Spence http://www.ee.ic.ac.uk/research/information/www/Bobs.html ~> Bringing Design to Software, Terry Winograd et al, 1996. http://hci.stanford.edu/bds/ This book gets mixed reviews on Amazon, but I recommend it strongly. The book collects the essays of a number of illustrious designers, researchers, and scholars. It reflects viewpoints on software design just prior to the dotcom era. A number of the chapters are available for reading on the web. ~~~ Why 49? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Did you wonder why I picked the number 49? If you knew me at all, you would know that when a choice seems like it could be arbitrary, I search all the harder for rhyme or reason, which ends up having the effect of generating a number of reasons and often a rhyme. So the survey question this month is why 49? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Ramana Rao is Founder and CTO of Inxight Software, Inc. Copyright (c) 2003 Ramana Rao. All Rights Reserved. You may forward this issue in its entirety. See: http://www.ramanarao.com Send: [email protected] Archive: http://www.ramanarao.com/informationflow/archive/ Subscribe: mailto:[email protected] Unsubscribe: mailto:[email protected]