~~~ Ramana Rao's INFORMATION FLOW ~~~ Issue 2.4 ~~ April 2003 ~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Information Flow is a monthly opt-in newsletter. Your email address was entered on www.ramanarao.com or www.inxight.com. You may forward this issue in its entirety. Send me your thoughts and questions: [email protected] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Being completely involved in an activity for its own sake. The ego falls away. Time flies. Every action, movement, and thought follows inevitably from the previous one, like playing jazz. Your whole being is involved, and you're using your skills to the utmost." -- Mihaly Csikszentmihalyi -- http://hotwired.lycos.com/collections/web_development/4.09_csik_pr.html ~~~ IN THIS ISSUE ~~~ April 2003 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ * Stupid Survey * Revisiting Flow * Flow Books * The 49 Classics of Information Flow ~~~ Stupid Survey ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Of course I don't mean only stupid people take the survey, but rather that the survey may be stupid. To not imposed on all of you, if your last name has an R in it (now you see that I can't be intelligent and think that the survey is for stupid people), please answer the following questions: Do you know what flow is? Do you know what a blog and/or a wiki is? Did you hear about these things in this newsletter? BTW, I won't think you stupid if you answer and there isn't an R in your last name. ~~~ Revisiting Flow ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I've always liked puns and other forms of language humor in general. And asserting the right, I guess, to be called a geek, I some times find myself the only one laughing at a line. This never bothers me, even when I said the line. I'm really much more bothered when I'm the only one *not* laughing at something. Puns are about surprising ambiguities. Ambiguities are about meaning several things at once. In some cases, ambiguities are just confusions, and reflect a lack of care. In other cases, you really are after all the senses, and the fortune of finding them captured together gives you economy, complexity, resonance, and a deeper sense of meaning. I selected Information Flow as the name for this newsletter meaning several things, which I've explored a bit, but it's time to revisit the idea. I've been after three main senses in the concept of Information Flow: a social process -of- creating, sharing, using information an individual process -of- sensemaking or knowledge pursuit a psychological state -of- optimal experience The first two I've explored in several issues, while the third I've touched only lightly. Yet it resonates the most deeply for me. In this sense, Information Flow is about the state of mind achieved by a person as he or she tries to perform at a high level of performance in intellectual work. The concept of flow, described in the intro quote, comes from the work of the psychologist, Mihaly Csikszentmihalyi. I read his first book for general audiences ten years or so ago. The book, Flow, and his later books have been quite successful, so there's a good chance you've been exposed. If the ideas seem commonsense, it might be because the ideas have all found their way into the popular imagination by now. And also because some of the positive philosophy was expressed partially, if not carefully studied, by earlier well-known psychologists including Maslow. Csikszentmihalyi has researched the psychological state of flow across several decades with students and colleagues in hundreds of studies. The research identifies a number of external factors that lead to the greater possibility of flow experiences. Certain "flow activities"---including games, sporting activities, artistic performances---are more likely to lead to flow. These activities 1) have concrete goals and manageable rules 2) allow for adjusting opportunities for action to capacities 3) provide clear feedback on progress and 4) screen out distractions and make concentration possible. Over the years, I've heard many of the best user interface researchers and designers refer to flow directly or indirectly. In fact, just pulling out key elements of these factors including goals, rules, actions, capacities, feedback and so on, it's easy to find these descriptive factors expressed as prescriptive guidelines through out the design and human computer interaction literature. I'm not suggesting that we take the elements of flow framework and apply them detail by detail to the enterprise of designing tools for sensemaking, though that doesn't sound like a bad idea to me. Instead my bigger point is that flow can be viewed as a design goal and the frequency of occurrence of flow as the metric of success. We should design tools that make us feel like we are flying as we engage in our sensemaking activities. ~~~ The Flow Books ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ A good chunk of me hates self-help books, but just like most people, I can't help but want to be helped. The first mainstream Flow book feeds nicely into such a complex of needs. Not high on the hokey-meter, nor on the pokey-meter. [I'm pretty sure an editor would delete that last line justifiably.] I would recommend Flow for anybody. It explains the general principles of flow, which are quickly understood and appreciated. Beyond this, the book is fun to read because it covers the ideas from a variety of angles (e.g. historical, cultural, personal) and because it nicely tells the tales of many years of research. BTW, reading is a typical flow activity, and I certainly felt that I was flowing when I read this book. Some people may prefer the more distilled, perhaps more directly-applicable book called Finding Flow. The other listed books look at Flow in different contexts. I bought The Evolving Self years ago, but still haven't read it. It explores how we might use the concept of Flow to steer ourselves toward a better society. The other two books might be better first reads if you are more interested in either creative geniuses or business leaders. My guess is that you will get the basic concepts and sufficient examples in any of these books. ~> Flow: The Psychology of Optimal Experience http://www.ramanarao.com/cgi-bin/book.cgi?isbn=0060920432 ~> Finding Flow: The Psychology of Engagement With Everyday Life http://www.ramanarao.com/cgi-bin/book.cgi?isbn=0465024114 ~> The Evolving Self http://www.ramanarao.com/cgi-bin/book.cgi?isbn=0060921927 ~> Creativity: Flow and the Psychology of Discovery and Invention http://www.ramanarao.com/cgi-bin/book.cgi?isbn=0060928204 ~> Good Business: Leadership, Flow and the Making of Meaning http://www.ramanarao.com/cgi-bin/book.cgi?isbn=0670031968 ~~~ 49 Classics on Information Flow ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Before the Internet became the Internet, I had access to perhaps one of the finest Intranets of all times at Xerox PARC in the early eighties. There were amazing documents available, and it really deepened my appreciation of directly reaching the ideas of other living people through documents lying around on networks. And to top things off there was a great library at PARC as measured in the quality of the librarians. Once I asked one of them, Kathy Jarvis, about famous papers. She pulled out a folder of papers with the word "Seminal" scrawled on a bunch of Xerox manuscripts. Many of these are now well-known because of various popular historical accounts and because the Internet is now full of people that also found these documents. Paul Saffo says the future isn't evenly distributed. Marc Rettig adds that the past isn't evenly distributed. I thought it'd be fun to return to many of the most important or inspirational papers related to the mission of building sensemaking tools. I'm not going to give away the 49 classics yet---meaning (i) reveal or really meaning (ii) use up the count---until I have time to think about it more and get lots of input from others (hint, hint). The more pressing challenge is going to be to ensure that there is free or inexpensive access to these documents some where electronically. One sure would hope that the classics would be easily available, but we shall see. Since I have no grounds to self-appoint myself to such a project of annointment, I reserve all rights to undo any or all acts. I'll start with some of the earliest papers and a few others that I think will be less known. I've already discovered that I can't find web pointers in the time I have. ~> As We May Think by Vannevar Bush, 1945 http://www.theatlantic.com/unbound/flashbks/computer/bushf.htm ~> Human-Machine Symbiosis by J.C.R. Licklider, 1960 [searching it] ~> Doug Engelbart vision, NLS, Augment http://sloan.stanford.edu/mousesite/1968Demo.html [searching down the papers: D.C. Engelbart. A conceptual framework for the augmentation of man's intellect. In Howerton and Weeks, editors, Vistas in Information Handling, volume 1, pages 1-29, Spartan Books, Washington, 1963. D.C. Engelbart and W.K English. A research center for augmenting human intellect. In Proc. AFIPS Conf., pages 395-410, 1968.] ~> Microelectronics and the Personal Computer, Alan Kay (Dynabook) [searching down 1977 Scientific American article] ~> The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information by George Miller, 1956 http://www.well.com/user/smalin/miller.html ~> Why a diagram is (sometimes) worth 10,000 word. Larkin, J. H., & Simon, H. A. (1987). Cognitive Science, 11, 65-99. http://cognitrn.psych.indiana.edu/rgoldsto/cogsci/Larkin.pdf ~> The Sciences of the Artificial by Herbert Simon http://www.ramanarao.com/cgi-bin/book.cgi?isbn=0262691914 ~> Flow: The Psychology of Optimal Experience http://www.ramanarao.com/cgi-bin/book.cgi?isbn=0060920432 [I'd wish for a 20 page classic paper, but the book gets a place] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Ramana Rao is Founder and CTO of Inxight Software, Inc. Copyright (c) 2003 Ramana Rao. All Rights Reserved. You may forward this issue in its entirety. See: http://www.ramanarao.com Send: [email protected] Archive: http://www.ramanarao.com/informationflow/archive/ Subscribe: mailto:[email protected] Unsubscribe: mailto:[email protected]